1. What type of products and services do you provide?

We are a full-fledged printing company with a factory based in Johor Bahru. We offer a wide range of products and services such as offset printing, finishing and binding services. To find out more about our products, please click here.

2. How do I get a quotation from you?

We have prices listed on some of our products already. For those that are not listed, please contact us and fill in the form on that page according to the specifications that you want and we will get back to you as soon as possible.

Otherwise, the best way to ensure that we get all the correct information to do an accurate quotation is to give us a call and talk to our friendly salesperson. Or, you can email us at sales@gdkprinting.com.sg.

3. How should I prepare my print-ready design files?

Please follow the guidelines below:

  • Save as print-ready PDF
  • Include a 3mm bleed and crop area
  • Embed all images (if InDesign or Illustrator file)
  • Convert all text to paths / outlines (for InDesign or Illustrator files)
  • Resolution should be set to 300 dpi *
  • Set document to CMYK, not RGB

* Pictures and graphics pulled from the web are often low resolution, typically at 72 dpi or 96 dpi. Avoid using them as they look pixelated when printed.

Also, note that you should save all photos in CMYK mode, instead of RGB mode when possible. Images saved in RGB mode may not print properly.

4. What is a Pantone colour?

The Pantone Matching System (PMS) is a colour reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

5. Why do the printed colours look different from the colors on my screen?

In short, printers and monitors produce colours in different ways.

Monitors use the RGB (red, green, blue) colour model, which usually supports a wider spectrum of colours. Printers use the CMYK (cyan, magenta, yellow, black) colour model, which can reproduce most—but not all—of the colours in the RGB colour model. Depending on the equipment used, CMYK generally matches 85–90% of the colours in the RGB model.

When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

6. What is a bleed?

When we print products such as business cards and postcards, we do not print on paper of that size. Typically, we will print multiple on a sheet and then trim each individual product to its final size. The bleed is the extra margin on a print product that is trimmed off when the product is cut to its final size. “Bleeds” means that the color and graphics “bleed off the page” to ensure continuity of the color to the edge of your product.

7. What are the things to take note upon delivery?

Please note the following terms:

  • GDK Printing will not be responsible for any typo or content error after artwork is confirmed by the customer.
  • There should be a colour tolerance of +/- 10% for offset printing.
  • For trimming, the acceptable standard is +/- 1mm of the original intended size.

8. Is GDK Printing a GST registered company?

GDK Printing is a GST-registered company and all prices quoted are not inclusive of GST.

9. Do you charge for delivery?

All products quoted come with free local delivery.